Privacy Policy

Last Updated: 08 August 2024

1. Introduction

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how mypkd.co.in and its affiliates (collectively “mypkd, we, our, us”) collect, use, share, or otherwise process your personal data through our website www.mypkd.co.in and mobile application (hereinafter referred to as the “Platform”).

By using our Platform, providing your information, or availing our services, you expressly agree to be bound by this Privacy Policy, our Terms of Use, and the applicable service/product terms and conditions. You also agree to be governed by the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

2. Collection of Your Information

We collect and store your information provided through the Platform, including:

• Personal Information: Name, address, email address, phone number, date of birth, gender, zip code, occupation, industry, and any other information you provide during registration or use of our services.
• Order Information: Details of the products you purchase, including payment details.
• Technical Data: IP address, browser type, operating system, and pages you visit on our site.
• Usage Data: Information about how you interact with our website and services.
• Device Information: Device ID, model, and operating system.
• Location Data: Geolocation data when you use our mobile application.

We may track your behavior, preferences, and other data you choose to provide. This information helps us understand and serve you better, analyze user demographics, and enhance your experience on our Platform.

3. Use of Your Information

We use your personal data to:

• Personalize Your Experience: Customize content and advertisements on our Platform.
• Order Fulfillment: Process and deliver your orders, manage payments, and communicate with you.
• Customer Support: Address your inquiries and provide support.
• Marketing: Send promotional content, newsletters, and updates about our products and services. You may opt-out of marketing communications at any time.
• Site Improvement: Analyze data to enhance our website, products, and services.
• Fraud Prevention: Detect and prevent fraudulent activities and enforce our terms and conditions.
• Legal Compliance: Respond to legal requests and prevent fraudulent activities.
• Research and Analysis: Conduct research and analysis to improve our services and user experience.

4. Information Sharing and Disclosure

mypkd.co.in does not rent, sell, or share personal information about you with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted partners who assist us with site development, maintenance, payment processing, order fulfillment, and other operational tasks, under strict confidentiality agreements.
• Legal Requirements: We may disclose your information in response to legal processes or to establish or exercise our legal rights.
• Protection of Rights: We may share information to investigate, prevent, or act upon illegal activities, suspected fraud, or violations of our terms of use.
• Business Transfers: If mypkd.co.in is acquired or merged with another company, your information may be transferred to the new entity. We will notify you of any changes to this Privacy Policy.
• Affiliate Disclosure: We may disclose your information to our affiliates for the purpose of providing services and support to you.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Platform, deliver personalized content, and analyze site traffic. Cookies are small files placed on your device that assist us in providing our services. You can manage cookies through your browser settings. Our Platform may also use web beacons, pixels, and similar technologies to track user interactions.

6. Data Security

We implement physical, electronic, and procedural safeguards to protect your personal information. Your account information is password-protected to ensure security. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We use encryption technologies and secure servers to protect your information.

7. Your Rights

You have the right to:

• Access: Request access to your personal information.
• Correction: Request corrections to inaccurate personal information.
• Deletion: Request deletion of your personal information under certain conditions.
• Opt-Out: Opt out of receiving marketing communications at any time.
• Data Portability: Request a copy of your personal information in a structured, commonly used format.

8. Third-Party Advertisers

mypkd.co.in does not share personal information with third-party advertisers. However, interactions with advertisers on our Platform may result in the collection of information based on your activity. We are not responsible for how third parties use this information. Our Platform may display ads from third-party networks, which may use cookies or other tracking technologies.

9. Children

Our Platform is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will take steps to delete it. Parents or guardians should contact us if they believe their child has provided personal information.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Once your information is no longer needed, we will securely delete or anonymize it.

11. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. By using our Platform, you consent to the transfer of your data to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to you via email or through a notice on our Platform. Your continued use of our Platform after any changes signifies your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: pkdarena@mypkd.co.in
• Phone: +91 9263883729